Creating EXPERIENCES
for future products

I help architect and design user solutions
for mobile and web (and working on iOT)


iot user experience




Harmonizing Data & Design

UX: Human-centered Designing

Hi my name is Jonathan and I am a User Experience Architect and Designer. My job isn't to just ask what is keeping you up at night within your SAAS, my job is to know what should be keeping you up at night. And together, with your team, we solve this through varied mixed-method research implementations, immersive design discovery, and KEY optimization testing with actual users (both power-user and new- user). I love what GOD allows me to do within this industry and would love to be of help to YOUR service. I am here to serve and create awesome solutions. 10 years experience working alongside international teams. Let's build something amazing together.




2021


What will future iOT experiences be like? How will they feel? Predictive Analysis versus discovery?
Below are a few Product enhancements surrounding future-use applications.

Wearables
Watch essential.

I believe that smartwatches will replace the traditional wrist-watch and the novelty of Rolex or Breitling will mature into a synergy between digital and retro. Even now, watches are quickly replacing phones in extreme cases-nonetheless the trajectory seem to indicate a shift is indeed happening.

VIBE SmartWatch design with Alexa Sync.

Voice
Alexa on the go.

While I think Smart-hubs are neat, I believe the technology behind the hardware will eventually get baked inside of the smart devices itself and the epi-center of the "skill-base" will be a web or cloud authenticated digital point users can access over wifi.

Demo












Seniors Apps
Aging gracefully.

Accessibility, I believe, will need to consider an aging population as well as the future generations will need to show their older relatives or friends, how to use the Smartwatch applications. I love hi-tech interfaces, but I do believe slimmed down interfaces would better serve retired baby boomers who will come to rely on these devices for their daily tasks. From Pill Reminders to moderate exercise routines.

Pillbox App Concept




iOT Transportation
Voice Auto Experience

Autonomous Cars are coming. In fact, their here. By 2021, will their consoles greatly change? How would the experience FEEL? Soft-smooth ride or edgy tech flavored galactic speed dashboards? What is the experience like? Controls? Are our mapping systems capable of completely autonomous LIDAR systems by 2021? Climate control? Finally four zones? From Steering Controls to Mapping; below are some ideas I believe will be here for 2021. Mapping will play a huge part, and their flavors will adjust based on drivers destination goals and subscription use. Oh yes, cars will be subscribed, and not traditionally bought.














01. Labels for Steering Wheel








01a. Steering Wheel with AutoPilot option





02. Cluster with LIDAR and navigation






02a. Auto-pilot in Comfort Mode with LIDAR















03. Car Dash with Media Hub














04. Center Console - 4-zone climate with VOICE control. Research shows that voice will be an integral component of autonomous cars going forward.










Mobile Events
Bye Micro-sites

Eventually websites could disappear--I truly do believe that, and "discovery engines" will replace an actual site.


How will people register if not on a website?
Laura Forer of MarketingProfessionals did an insightful study of SMS vs email open-rates which further support SMS at a whopping 98% open vs email at 20%. You can find her study enterozoan. I believe users will register via SMS and their entrypoint will simply be a banner or instagram paid post, not traffic to their registration page. FIRST: security and cookies are becoming a pain point, I loathe checking those boxes even now and agreeing to be tracked from some website with unknown intentions. Secondly, we are tired of emails, they are so disruptive and there are just too many of them. Gmail at the time of this writing, even has their inboxes categorized. Would a marketing department chance their budget on their costly event sign-up campaign ending up in some users SPAM folder? Spam-detection will only get stronger in time to thwart security threats, much like BOXBE does (see FIRST point, again, security). Registration will not be through your landing page and then email to register. Nope. Think notification on your smart device.


What will the ui experience feel like?
Furthering this lens of minimal, I believe that Event Pages (for Conferences and the like), will eventually adopt a mobile approach that will allow event check-in and list event news, conference information and other immersive advantages available to participants. Landing Event Pages? Very yesterday. Event Mobile experiences are now on the verge. As for Zero UI, doesn't that seem an oxymoron? Zero signifies absent, missing, not there. UI will ALWAYS have an experience attached, either it is visual or audio; it needs an entrypoint, onboarding, discovery and offboarding. Zero UI implies that there is NO visual component--and humans being the visual folks we are, will always require a visual experience. For Blind and accessible users, the audio component is key. UI will always be visual or audio. Seems abit silly to me to imply that ui will not have a ui. That is like saying a colorless picture or a musicless composure, a tasteless dish. Even a bad-tasting dish still has a flavor--the flavor just not good! So no, zero ui will not become a thing. Minimal ui will and in the data examples proceeding this section, you will see how I predict data models in SAAS may look and feel.











Mobile Event instead of Website








Exhibitor Maps, List of Talks and Recommended Eats










Demo



Analytics Dashboard
Data styles will change

DATA TABLES MATURE

Cynthia Harvey composed an insightful article via Datamation on some of the leering problems, as well as solutions surrounding Big Data. You can access that article HERE. A key finding that Cynthia raises, which I have found also through user research, is Data VOLUME. We have too much data. This in mind concerning usability solutions for the future around Big Data, I believe analytic dashboards will be displayed more purposefully and focused on workflow; tables will lessen as Watson and other Cloud Platforms will present data in sets that are much more consumable. Smaller results. Pre-filters with a "view all", instead of, what my friend and colleague Matt Halperin would call, "the battleship approach" where allf of your Data and results are shown and you have the ardous task of SIFTING. Nobody wants to sift, not 5 days a week, for 3-4 hours a day. Big Data big problem is the amount of BIG data, with Watson and intelligent engines now being built, this data can now be focused. Less data. Better results. Tucked options to display-all. Export options at the forefront and a shift to build custom reports for Predicting outcomes.



NATURAL PREDICTION TOOLS

This section nearly warrants its own page. Naturally, humans are curious about new ways of doing consistent things. This is why task software changes frequently (I still miss Wunderlist!). So how can we get ahead of this? Machine-learning flavored Prediction Tools. Data will be predicted in the future and presented as an option of outcomes against user workflow advances. Sure, user behavior should not vary too much, but the software and changing landscapes by which your users interact with, does shift on a nearly monthly basis. Consider how many Slack integrations are popping up everywhere, and in 5-6 years, there may be a newer tool than Slack. I am sure of it. Again, in your users interaction stack for their workflow, I would recommned that your SAAS incorporate a Prediction Tool or Component that plays nicely with 3rd party possibilities, as users try new software in their "off time". These Prediction-Tools will be required to help users build or estimate custom data sets and reports. We all do lunch and learns and eventually that "really cool tool" that the Director plays with during his or her off-time eventually becomes a part of the Team software stack. This happens all of the time in Enterprises and within Startups that are swift; I would guess that this happens even more as these lighter teams can pivot more readily according to their needs. Natural Prediction is coming in the next couple of years. Amazon has already considered this with their AWS modules and churn reductions. View the article HERE. It is a great read to learn more about AWS.


Real-Time visual data dashboard
View Data in Traditional list table format, burst view or as Pie Graph
Demo



Retain KEY Feedback = SKYROCKET Usability

Download a Quick Feedback form carefully crafted to significantly increase Usability and delight within your Application workflow for clients. Take the findings and directly apply to your Software and see for yourself just how efficiently your SAAS improves. The bottom line is this: Software Feedback is never simply “amazing” nor “terrible”; feedback can run the gamut of rating shades and this guide is specific in focusing on your users biggest concerns and desires for your Software.


Grab your Copy HERE